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Privacy Policy

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Who we are

NomeXTerra is a word game for phones. The person responsible for your data is [owner not set], who you can reach at [contact email not set].

This policy explains what data the app and this website collect, why, who we share it with, how long we keep it and how you can delete it.

In short

  • We don’t ask for an email, password or phone number to play.
  • There are no ads, we don’t sell data and we don’t track you across other apps or websites.
  • The app doesn’t use your location, camera, microphone or contacts. To invite friends, you use your phone’s own share menu.
  • You can delete your account and all its data at any time, in the app or without the app.

Your account

When you first open the app, we create an anonymous player account with a random ID (such as “user482913”). You don’t need an email or a password.

You choose a name and an avatar colour. Your name and colour are public: other players see them in rooms, rankings, friends lists and search. During a game they also see your answers and points.

What data we keep

On our servers we keep, for each player:

  • the player ID, name and avatar colour;
  • the country or region, for the country ranking (taken from your phone’s region setting, and you can change it);
  • game answers and scores, the rooms you played in and your Daily Letter plays;
  • XP, level, streak, missions and achievements;
  • friends and friend requests, players you blocked, and reports;
  • in-game items (batotas, Lápis) and passes bought, with the store’s transaction reference (never card details);
  • the push notification token, if you turn on reminders;
  • when you were last online.

What we use the data for

  • To run the game (games, rankings, friends, progress and purchases). This is what we need to provide the service you ask for when you play (performance of a contract).
  • To fix bugs and understand how the app is used (crash reports and usage statistics). This is our legitimate interest in keeping the app stable and improving it, and you can object.
  • To send you notifications (reminders and friend updates). Only with your consent: turn them on or off in the app or your phone’s settings.
  • To keep the game safe (reports, blocks and refusing offensive names). This is our legitimate interest and that of other players.

Service providers

These companies help us run NomeXTerra. They process data on our behalf and only get what they need for their job:

  • Fly.io: the app server, in Europe (Frankfurt, Germany).
  • Supabase: the database that holds account data, in Europe (Frankfurt, Germany).
  • Sentry: app crash and error reports, with the player ID. It doesn’t store IP addresses or screenshots.
  • PostHog: usage statistics (app opens and a few game events) tied to the player ID. No ads, no cross-app tracking and no session recording.
  • RevenueCat, Apple (App Store) and Google (Google Play): in-app purchases. Payments are processed by the stores; we get the confirmation and the purchase reference.
  • Expo: the service that delivers notifications, through Apple and Google, if you turn them on.
  • Netlify: hosting for this website.

International transfers

Account data stays in Europe (Germany). Some providers, such as Sentry, PostHog, RevenueCat, Expo, Apple and Google, may process data in other countries, including the United States. In those cases their data processing agreements require them to protect the data with appropriate safeguards.

This website

The website uses no cookies, ads or analytics. The host (Netlify) keeps standard server logs, such as IP addresses, for a short time and for security.

How long we keep data

  • Account data: for as long as the account exists. When you delete it, it’s removed from our servers.
  • Unused accounts: a guest account that isn’t used for 24 months may be deleted.
  • Crash reports, statistics and technical logs: up to 90 days.
  • Purchase records: Apple and Google keep their own, under their rules.

Your rights

You have the right to access, correct and delete your data, and to object to its use. In the app’s Profile you can change your name, colour and country, turn off notifications and delete your account.

For anything else (for example, a copy of your data), write to [contact email not set] with your player ID, which you’ll find in your Profile. We reply within 30 days.

If you think we haven’t handled your data properly, you can complain to the data protection authority in your country.

Children

NomeXTerra is for ages 13 and over and isn’t directed at younger children. Students under 13 should only play with their school’s permission and supervision. If we learn that a child under 13 is using the app without that supervision, we delete the account.

Security

Connections between the app and our servers are encrypted, and only the people who work on the game can access the database. No system is perfect: if something happens that affects your data, we act on it and notify as the law requires.

Changes

If we change this policy, we update the date at the top. If the change is significant, we let you know in the app.

Contact

For any question or request about your data: [contact email not set].